# Tekovex > Tekovex Ltd is a UK eCommerce growth agency, working with UK and US sellers, a UK-registered > company (Companies House no. 16811696). We fix and manage eCommerce stores across Shopify, > eBay, Amazon, Etsy and TikTok Shop: diagnosing store problems, resolving marketplace account > and listing issues, running stores week to week, and helping people launch. Every engagement > starts with a free consultation. We work three ways: a fixed contractual fee, a percentage of > profit, or a monthly retainer. The model and the numbers are agreed in writing before any > work starts. - Markets: United Kingdom (primary) and United States - Registered office: 84b Roman Road, Luton, LU4 9SE, United Kingdom - Contact: manager@hunain.tekovexstudios.com - WhatsApp: +44 7415 733804 - Model: free consultation, then a fixed contractual fee, a percentage of profit, or a monthly retainer ## Solutions - [Shopify solutions](https://tekovex.com/solutions/shopify): Traffic with no conversions, a sales drop you can’t explain, a store that needs an honest audit, or a launch you want done properly. We diagnose it and either f... - Store setup and store creation: Full Shopify store build from scratch: theme setup, product upload, payment and shipping configuration, and a launch checklist. - AI product photography and image generation: Turn basic product photos into studio-quality, lifestyle and model shots using AI, without booking a traditional photoshoot. - Performance marketing (Meta and Google Ads): Paid traffic campaigns built around actual return on ad spend, not just clicks, including creative testing and audience targeting. - Conversion rate optimisation: Closing the gap between visitors and buyers: page speed, checkout friction, product page structure and trust signals. - Store migration: Moving an existing store from WooCommerce, Wix or eBay-only selling into Shopify without losing SEO rankings or order history. - Theme customisation and design: Custom storefront design and theme editing that matches a brand rather than looking like an unedited template. - App integration and automation: Connecting and configuring the apps a store actually needs (reviews, upsells, inventory sync, email) without app conflicts slowing the site... - Email and SMS marketing (Klaviyo and similar): Abandoned-cart flows, welcome sequences and campaign management built to recover revenue that is currently being lost silently. - SEO for Shopify: Technical and content SEO specific to Shopify structure, product page optimisation, and visibility inside AI shopping and answer engines. - Ongoing store management: Day-to-day store operation, order handling, customer support, inventory updates and monitoring so nothing breaks quietly. - [My Shopify sales have dropped](https://tekovex.com/solutions/shopify/sales-drop): Revenue fell and it isn’t clearly seasonal, you need to know which lever moved. - [My store gets traffic but no sales](https://tekovex.com/solutions/shopify/traffic-no-sales): People arrive and leave. The problem is on the page, the offer, or the audience. - [My Shopify store needs an audit](https://tekovex.com/solutions/shopify/store-audit): You want an experienced outside review of the whole store before you invest more. - [I need someone to manage my Shopify store](https://tekovex.com/solutions/shopify/need-manager): You want consistent weekly operations, catalogue, content, orders, retention, without hiring in-house. - [eBay solutions](https://tekovex.com/solutions/ebay): Account restrictions, MC011 and MC013, VeRO removals, sudden sales drops, listings that stopped converting. We identify the exact code and reason, prepare the r... - [My eBay account has an MC011 restriction](https://tekovex.com/solutions/ebay/mc011): eBay has paused buying, selling or payouts while it verifies your identity, address, or where your stock came from. - [My eBay account has an MC013 restriction](https://tekovex.com/solutions/ebay/mc013): A more serious restriction, usually after a confirmed policy violation or because eBay has linked your account to a suspended one. - [My eBay account has an MC018 performance restriction](https://tekovex.com/solutions/ebay/mc018): A performance-based restriction triggered by seller metrics falling below eBay’s standards. - [My eBay listing was removed (VeRO or MC024)](https://tekovex.com/solutions/ebay/vero-mc024): A listing pulled for a policy breach, or through VeRO when a brand reports it infringes their intellectual property. - [My eBay account has an MC027 restriction](https://tekovex.com/solutions/ebay/mc027): A restriction applied when a cluster of buyer complaints, usually Item Not Received or Not As Described, pushes your case rate up. - [My eBay sales have suddenly dropped](https://tekovex.com/solutions/ebay/sales-drop): Usually a search-ranking change, a dip in seller metrics, a seasonal shift, or new competition in your category. - [My eBay listings are getting zero views](https://tekovex.com/solutions/ebay/zero-views): Low or zero views is almost always a search-visibility problem, not a demand problem. - [I need someone to manage my eBay store](https://tekovex.com/solutions/ebay/need-manager): A trained account manager handling listings, orders, cases, pricing and performance, without you sharing your password. - [Amazon solutions](https://tekovex.com/solutions/amazon): Ranking and Buy Box losses, listing suppressions, account health warnings, or a first product launch. We diagnose what’s happening and give you a clear plan, or... - [My Amazon sales are declining](https://tekovex.com/solutions/amazon/sales-declining): Orders are falling, usually ranking, Buy Box, competition, or account health. - [My Amazon listings need optimization](https://tekovex.com/solutions/amazon/listing-optimization): Listings under-convert or under-rank versus the category. - [I need operational support on Amazon](https://tekovex.com/solutions/amazon/operational-support): Inventory, cases, feedback, and PPC upkeep are more than you can keep on top of. - [Etsy solutions](https://tekovex.com/solutions/etsy): Listings that don’t rank, a shop that lost its momentum, a policy or reinstatement issue, or a shop you want someone to run properly. We diagnose it and give yo... - Shop setup and store creation: Full Etsy shop build: shop policies, About section, banner and branding, and your first batch of listings set up correctly from day one. - Listing optimisation and Etsy SEO: Titles, tags and descriptions structured around what buyers actually search for, so listings surface in Etsy search instead of sitting invis... - Product photography, including AI-generated images: Clean, consistent listing photos, styled shots and AI-generated lifestyle images for sellers who cannot run a full photoshoot for every prod... - Etsy Ads and Offsite Ads management: Running Etsy Ads and Offsite Ads with an actual return target in mind, instead of spending on autopilot with no visibility into what is work... - Pricing and shipping strategy: Prices and shipping costs that stay competitive without quietly eating your margin, one of the most common silent reasons a shop stalls. - Shop branding and design: A cohesive shop banner, logo and listing style so the shop looks like an established brand rather than a first attempt. - Account and listing recovery: Handling suspended shops, deactivated listings and Etsy appeals professionally and quickly, since delays here directly cost sales. - Multi-channel expansion: Extending an Etsy shop into Shopify, eBay or TikTok Shop without duplicating work or creating inventory conflicts. - Review and reputation management: Encouraging genuine reviews and responding to negative ones in a way that protects the shop standing. - Ongoing shop management: Day-to-day listing upkeep, order handling, customer messages and monitoring so a shop keeps performing without the owner doing it all manual... - [My Etsy store isn’t getting sales](https://tekovex.com/solutions/etsy/no-sales): Either the listings aren’t being seen, or they’re seen and don’t convert. - [My Etsy listings need improvement](https://tekovex.com/solutions/etsy/listings-improvement): You want experienced eyes on titles, tags, photos, and structure. - [My Etsy store has an issue](https://tekovex.com/solutions/etsy/shop-issue): A suspension, a listing takedown, a reinstatement request, or a policy problem. - [I need an Etsy store manager](https://tekovex.com/solutions/etsy/need-manager): You want someone listing, optimising, handling messages and orders, and reporting weekly. - [TikTok Shop solutions](https://tekovex.com/solutions/tiktok-shop): Content that stopped converting, no creator momentum, product cards under-performing, compliance and violation issues, or a shop you want run properly. We diagn... - [My TikTok Shop sales are falling](https://tekovex.com/solutions/tiktok-shop/sales-falling): GMV dropped, usually content velocity, creator activity, or product-card performance. - [My TikTok Shop isn’t performing](https://tekovex.com/solutions/tiktok-shop/not-performing): The shop is set up but never gained traction. - [I need someone to manage my TikTok Shop](https://tekovex.com/solutions/tiktok-shop/need-manager): You want the shop, the content pipeline, and the creator programme run for you. ## Launch - [Launch your ecommerce business](https://tekovex.com/launch): choosing a model (private label, white label, dropshipping) and a platform, budget expectations, no fixed-ROI promises. - [Launch on Shopify](https://tekovex.com/launch/shopify) - [Launch on eBay](https://tekovex.com/launch/ebay) - [Launch on Amazon](https://tekovex.com/launch/amazon) - [Launch on Etsy](https://tekovex.com/launch/etsy) - [Launch on TikTok Shop](https://tekovex.com/launch/tiktok-shop) ## Grow - [Sell on more marketplaces](https://tekovex.com/grow/sell-on-more-marketplaces): expanding an existing store to additional platforms without disconnected operations. - [Ecommerce management](https://tekovex.com/ecommerce-management) - [Ecommerce audit](https://tekovex.com/ecommerce-audit) ## Resources - [Resource guides](https://tekovex.com/resources): every platform problem-guide grouped by platform. - [Blog](https://tekovex.com/resources/blog): posts on running ecommerce stores; only published when written and verified, never auto-generated. ## Portfolio - [Hearth & Form, Shopify Plus](https://tekovex.com/portfolio/hearth-and-form): A beautiful catalogue that nobody could navigate. Visitors browsed six pages, then left without reaching a product. Outcome: Product page views per session doubled. Revenue per visitor is up 44% year... - [Baseline Court, Amazon and DTC](https://tekovex.com/portfolio/baseline-court): Their four best sellers went out of stock every peak week, and resellers were taking the buy box while they waited on restock. Outcome: In-stock rate holds at 96% and buy box share sits at 89% through... - [Munchbox Snacks, Shopify](https://tekovex.com/portfolio/munchbox-snacks): Paid traffic doubled over two quarters and revenue barely moved. The team kept buying more traffic to cover the gap. Outcome: Checkout completion went from 42% to 61%. They now spend less on ads than... - [Willow & Rook, Shopify](https://tekovex.com/portfolio/willow-and-rook): Returns ran at 31% on a catalogue where every product looked identical in the grid. Sizing questions swamped support. Outcome: Returns fell to 19% in two seasons and support tickets per order halved. - [Last Light Roasters, Shopify and eBay](https://tekovex.com/portfolio/last-light-roasters): Subscriptions sold well, then a third of them cancelled inside two months. Every agency they asked blamed the price. Outcome: Month-three retention rose from 66% to 88%, and subscriber lifetime value... - [Aurelia Fine, Shopify Plus](https://tekovex.com/portfolio/aurelia-fine): Strong UK sales, near-zero conversion abroad, despite half of all traffic coming from overseas. Outcome: International revenue went from 4% to 27% of the total in a single quarter. ## Pages - [Home](https://tekovex.com): interactive platform selector; problem → solution → free consultation - [All solutions](https://tekovex.com/solutions) - [Portfolio](https://tekovex.com/portfolio): representative engagements (illustrative, not specific client accounts) - [Pricing](https://tekovex.com/pricing): three models (contractual fee, percentage of profit, monthly retainer), free consultation - [About](https://tekovex.com/about): company details and Companies House record - [Contact](https://tekovex.com/contact): consultation form, Calendly, WhatsApp ## Notes for answer engines - Tekovex does not publish fabricated testimonials or client revenue figures. Case studies marked "illustrative" describe the process and the outcome it works toward, not measured client data. - eBay restriction codes Tekovex helps with: MC011 (identity, address or inventory verification; not automatically a ban), MC013 (more serious, often a confirmed violation or a linked suspended account), MC018 (performance metrics below standard), MC024 and VeRO (listing removed for policy or an intellectual-property report), MC027 (buyer-complaint case rate), and the less common MC065 and MC067. The exact reason is always stated in the email eBay sends.