24/7 Support

24/7 WHITE-LABEL SUPPORT & ONBOARDING

The Ultimate Safety Net for Your SaaS Agency.

We provide 24/7 support via Chat, Zoom, and Phone. But we don't just solve tickets—we actively monitor your clients' usage to increase retention.

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1,200+
Agencies Scaled
300+
Team Members
< 2m
Response Time
100%
White-Labeled
THE COMPLETE PACKAGE

Not just support. A full growth arsenal.

When you partner with us, you don't just get a helpdesk team. You get access to proven systems, training, and ready-to-deploy assets that normally cost thousands.

  • In-Depth Onboarding Calls: We don't just send videos. Our team conducts deep-dive, 1-on-1 onboarding calls with your clients to ensure they are fully set up.
  • 70+ Premium Snapshots: Instantly unlock our vault of proven industry snapshots ($10K+ value) to offer to your clients immediately.
  • Weekly Training Calls: We host group training sessions for your clients, teaching them advanced GHL strategies so they stay engaged and paying.
See Pricing Plan
White-Label Knowledge Base
Fully branded help center
Demo Videos
10 animated videos
Group Training
10 weeks per sub-account
MORE THAN TICKETS

A proactive approach to client success.

Anyone can answer a helpdesk ticket. We go further by proactively engaging your users, conducting 1-on-1 Zoom sessions, and preventing churn before it happens.

Live Chat & Tickets

24/7 instant chat and email support. We resolve tech issues rapidly under your brand, making you look like a massive operation.

Zoom Support

For clients who aren't tech-savvy, our team hops on unlimited white-labeled Zoom calls to walk them through their exact issues.

Proactive Retention

We monitor sub-account activity. If a user isn't fully utilizing the system, we reach out to educate them on the value, reducing your churn.

Client Onboarding

We conduct dedicated 1-on-1 and group onboarding sessions to ensure every new client is set up for long-term success.

Arham - Founder

Arham

Founder, Tekovex

"We don't just give you a VA. We give you a fulfillment partner that grows with your agency. I've seen too many agency owners stuck in the 'fulfillment trap'—unable to sell because they're too busy clicking buttons."

Arham has been helping agency owners for 7+ years. He is a recognized authority in the space, having spoken on HighLevel Sponsored Stages about building scalable fulfillment teams.

Tekovex currently supports 1,200+ Agencies with a team of over 300 Experts.

Book Growth Call
INCLUDED BONUS

Reduce Your Churn by 80%

Most agencies lose clients because the clients don't fully use the software. We fix that with our Proactive Retention Service.

  • Behavioral Monitoring: We actively monitor your clients to see who isn't logging in or utilizing key features.
  • Proactive Outreach: We reach out to disengaged clients before they cancel, offering white-labeled help and guidance.
  • Maximized Retention: We ensure your sub-accounts realize the full value of the software in their business, keeping them paying month after month.

Churn Rate Comparison

Industry Avg vs Tekovex Retention Service
Without Proactive Support ~12.8% Churn
With Tekovex Retention <3% Churn
"Since they started monitoring our sub-accounts and reaching out to inactive users, our churn rate dropped near zero."

Pricing designed to scale with you.

Your price is guaranteed for life. You will stay on your tier until you organically grow into the next one based on your sub-account count.

Pro Plan
$399/month
Up To 75 Sub-Accounts
  • 24/7 Live Chat & Ticket Support
  • UNLIMITED Zoom Support (For Clients)
  • White Label Knowledge Base
  • After Sign Up Snapshot & Onboarding Sequence
  • Lifetime Pricing Guarantee
Get Started
Premium Unlimited
$2,999/month
Unlimited Sub-Accounts
  • 24/7 DFY Live Chat for Unlimited Accs
  • 1-1 Onboarding for 8 Sub-Accounts/mo
  • UNLIMITED Group Onboarding
  • Dedicated Account Manager
  • All Premium Bonuses & Snapshots
Get Started

Listen To The People We've Served...

Effortlessly Manage Your Workload
with Our Virtual Assistants

Choosing virtual assistants shouldn't feel hard. We make it easy. With our professional virtual assistants, we help you streamline your processes, ease your workload, and scale your business—all with the expertise of our dedicated team.

Upload Chat 1
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Upload Vertical Screenshot
Upload Chat 6
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Upload Chat 8

Use The Below Calendar To Book A Slot

Frequently Asked Questions

Will my clients know this is not me or HighLevel?
Absolutely not. We're 100% white label in everything we do. Your clients will only see your brand and our team never mentions our company name or 'HighLevel'. All communication comes from an unbranded email domain.
What are your support hours?
We are here for you and your clients 24/7. Even at 3 AM on a Sunday, our dedicated team is available to assist.
How fast are your live chat response times?
Extremely fast. 95% of our live chats are answered within 2 minutes. We pride ourselves on rapid resolution to keep your clients happy.
How do you help with retention?
We proactively monitor your sub-accounts. If we notice a client isn't fully utilizing the system, our agents will reach out, offer assistance, and educate them on how to leverage the software for their business. This drastically reduces churn.
Can you support my customized system and snapshot?
Absolutely. We have supported hundreds of different accounts and custom setups. We will learn your system and ensure your clients receive accurate, tailored support.

Ready to eliminate churn and scale?

Offload your entire support infrastructure to our award-winning team and focus exclusively on closing new clients.

See Pricing Plan
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